Return and Refund Policy

Return and Refund Policy

At Life In Style, your satisfaction is our main priority. We understand that sometimes products may not meet your expectations. Therefore, we have established a straightforward and customer-friendly return policy to ensure a hassle-free experience.

Return Window

You have 30 days from the date of delivery to initiate a return request. Any requests made after this period may not be accepted.

Eligibility Criteria for Returns

To qualify for a return, the item must meet the following conditions:

• Condition: The product must be in new condition.
• Usage: Items must be unworn, unwashed, and unused.
• Packaging: The item must be in its original packaging with all tags, labels, and accessories included.
• Hygiene Notice: Due to the nature of women’s clothing products, items that show signs of wear, stains, perfume, or damage may not be eligible for return.

Steps to Request a Return

1. How to Initiate a Return
   Please email our support team at support@lifeinstyle.shop with your Order Number and the reason for the return.

2. Authorization (RMA)
   Once your request is reviewed and approved, we will provide return instructions and a Return Merchandise Authorization (RMA) number.

3. Ship Back
   Pack the item securely and ship it back following the provided instructions.
   Return Method: By Mail
   Return Label: Provided via email (Download and Print)

Return Shipping Costs:

We believe in fairness regarding shipping costs:

• Our Mistake (Defective/Wrong Item): If the product is defective, damaged upon arrival, or if we sent the wrong item,  Life In Style will cover all return shipping costs. We will provide a prepaid shipping label.
• Customer Choice (Change of Mind): If you are returning an item due to sizing issues, ordering the wrong product, or simply changing your mind, the customer is responsible for the return shipping charges.

Restocking Fee

We do not charge any hidden fees. $0.00 restocking fee applies to all eligible returns.

Refund Process

• Inspection:
  Once your returned package arrives, our team will inspect the item to ensure it meets our eligibility criteria.
• Notification:
  You will receive an email confirmation once the inspection is complete.
• Processing Time:
  If approved, your refund will be processed and a credit will be applied to your original payment method within 7 business days.

Sale Items

Items purchased on sale or clearance may be non-returnable or subject to different return conditions, as stated at the time of purchase.

Contact Information for Returns

Shop Name:  Life In Style

• Email: support@lifeinstyle.shop
• Phone: +1 416 744 3803
• Store Location: 2629 Islington Ave., Etobicoke, ON M9V 2X4, Canada

Store Business Hours:

• Saturday-Sunday: 12:30-8:30 PM
• Tuesday-Friday: 12:30-830 PM
• Monday: Closed

Response Time: We respond within 24 hours.